08 May Webinar: Court Access for Non-English Speaking, Disabled and Low Literacy Intimate Partner Violence Survivors in the Time of COVID-19
From 2:00 PM until 3:30 PM
Presented by Ujima: The National Center on Violence Against Women in the Black Community
State courts have a legal and moral obligation to provide equal access to justice for all people. With limited operation and hearings being conducted remotely due to COVID-19, the courts struggle to remove barriers for survivors with LEP, disabilities and low literacy. This session describes a multi-faceted approach for assisting Survivors of Intimate Partner Violence during the public health emergency and beyond: • Translation of vital court forms and the development of policies and procedures for putting such forms into effect, which include acceptance and rapid translation of pleadings in languages other than English; • In-court and out-of-court remote interpreting; • A multilingual interactive digital avatar and courthouse kiosks which integrate artificial intelligence, voice command, speech recognition and other technologies, to materially improve access to court services for underserved communities in New Mexico; • Services at first point of contact such as training and certification of bilingual judiciary employees and live chat machines, to assist LEPs and individuals with disabilities. This interactive session includes bilingual petitions, orders of protection and custody recommendations, and technology demonstrations that provide survivors with better access to the courts during the pandemic and beyond.